/* 官网智能客服 - 后台样式 */
* { box-sizing: border-box; }

body {
    margin: 0;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", sans-serif;
    font-size: 14px;
    line-height: 1.6;
    color: #1f2937;
    background: #f4f7fc;
}

a { color: #1a6dff; text-decoration: none; }
a:hover { text-decoration: underline; }

.mono { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 12px; }
.muted { color: #6b7280; }
.strong { font-weight: 600; }
.empty { padding: 26px 12px; text-align: center; color: #9aa8c0; }

.brand-dot {
    display: inline-block;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: linear-gradient(135deg, #1a6dff, #63a4ff);
    box-shadow: 0 0 0 4px rgba(26, 109, 255, .14);
    margin-right: 8px;
}

/* 登录页 */
.login-body {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 24px;
    background: radial-gradient(1200px 500px at 50% -10%, #dce9ff 0%, #f4f7fc 55%);
}

.login-card {
    width: 100%;
    max-width: 380px;
    padding: 32px 30px 26px;
    background: #fff;
    border-radius: 18px;
    box-shadow: 0 22px 60px rgba(20, 50, 110, .14);
}

.login-brand {
    display: flex;
    align-items: center;
    margin-bottom: 22px;
}

.login-brand h1 {
    margin: 0;
    font-size: 18px;
    font-weight: 600;
}

.login-brand p {
    margin: 2px 0 0;
    font-size: 12px;
    color: #6b7280;
}

.login-foot {
    margin: 18px 0 0;
    text-align: center;
    font-size: 12px;
    color: #9aa8c0;
}

/* 表单 */
.field { display: block; margin-bottom: 16px; }
.field > span { display: block; margin-bottom: 6px; font-size: 13px; font-weight: 500; }
.field small { display: block; margin-top: 5px; font-size: 12px; color: #8b98ab; }

.field input,
.field select,
.field textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #d8e0ee;
    border-radius: 10px;
    background: #fbfdff;
    font-size: 14px;
    font-family: inherit;
    color: #1f2937;
    outline: none;
}

.field input:focus,
.field select:focus,
.field textarea:focus {
    border-color: #1a6dff;
    background: #fff;
    box-shadow: 0 0 0 3px rgba(26, 109, 255, .12);
}

.btn {
    display: inline-block;
    border: 0;
    border-radius: 9px;
    padding: 9px 16px;
    font-size: 14px;
    font-family: inherit;
    cursor: pointer;
    background: #eef3fc;
    color: #3b4a63;
}

.btn:hover { text-decoration: none; filter: brightness(.97); }
.btn-primary { background: #1a6dff; color: #fff; }
.btn-primary:hover { background: #0f56d6; }
.btn-ghost { background: #fff; border: 1px solid #d8e0ee; color: #3b4a63; }
.btn-block { display: block; width: 100%; padding: 11px; }
.btn-sm { padding: 7px 12px; font-size: 13px; }

/* 顶栏 */
.admin-top {
    background: #fff;
    border-bottom: 1px solid #e5eaf2;
    position: sticky;
    top: 0;
    z-index: 10;
}

.admin-top-inner {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
    height: 60px;
    display: flex;
    align-items: center;
    gap: 28px;
}

.admin-logo {
    font-weight: 600;
    font-size: 15px;
    color: #1f2937;
    white-space: nowrap;
}

.admin-nav { display: flex; gap: 4px; flex: 1; }

.admin-nav a {
    padding: 8px 14px;
    border-radius: 9px;
    color: #4b5b73;
    font-size: 14px;
}

.admin-nav a:hover { background: #f1f6ff; text-decoration: none; }
.admin-nav a.active { background: #eaf2ff; color: #1a6dff; font-weight: 600; }

.nav-badge {
    display: inline-block;
    min-width: 18px;
    height: 18px;
    margin-left: 5px;
    padding: 0 5px;
    border-radius: 9px;
    background: #ff4d4f;
    color: #fff;
    font-size: 11px;
    line-height: 18px;
    text-align: center;
    font-weight: 600;
    vertical-align: 1px;
}

.admin-user {
    display: flex;
    align-items: center;
    gap: 10px;
    color: #6b7280;
    font-size: 13px;
}

.admin-user form { margin: 0; }

/* 主体 */
.admin-main {
    max-width: 1200px;
    margin: 0 auto;
    padding: 24px 20px 40px;
}

.page-head {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 18px;
    flex-wrap: wrap;
}

.page-head h2 { margin: 0; font-size: 20px; }
.page-head p { margin: 4px 0 0; }

.search { display: flex; gap: 8px; }

.search input {
    width: 240px;
    padding: 8px 12px;
    border: 1px solid #d8e0ee;
    border-radius: 9px;
    background: #fff;
    font-size: 13px;
    outline: none;
}

.search input:focus { border-color: #1a6dff; }

.card {
    background: #fff;
    border: 1px solid #e8eef7;
    border-radius: 14px;
    padding: 4px 0;
    margin-bottom: 18px;
    overflow: hidden;
    box-shadow: 0 2px 10px rgba(20, 50, 110, .04);
}

.card-title { margin: 16px 18px 10px; font-size: 15px; }

.table { width: 100%; border-collapse: collapse; }

.table th,
.table td {
    padding: 12px 18px;
    text-align: left;
    border-bottom: 1px solid #f0f4fa;
    vertical-align: top;
}

.table th {
    font-size: 12px;
    font-weight: 600;
    color: #7b8798;
    background: #fafcff;
    white-space: nowrap;
}

.table tbody tr:last-child td { border-bottom: 0; }
.table tbody tr:hover { background: #fafdff; }
.table td.remark { max-width: 280px; word-break: break-word; }

.tag {
    display: inline-block;
    padding: 2px 8px;
    border-radius: 6px;
    font-size: 12px;
    background: #eef2f8;
    color: #5b6b82;
}

.tag-blue { background: #e8f1ff; color: #1a6dff; }
.tag-green { background: #e6f7ee; color: #12894f; }
.tag-amber { background: #fff4e0; color: #9a6200; }
.tag-red { background: #ffeded; color: #b3261e; }

.pager { display: flex; gap: 6px; justify-content: center; padding: 6px 0 26px; flex-wrap: wrap; }

.page {
    min-width: 34px;
    padding: 6px 10px;
    text-align: center;
    border-radius: 8px;
    background: #fff;
    border: 1px solid #e1e8f3;
    color: #4b5b73;
    font-size: 13px;
}

.page:hover { text-decoration: none; border-color: #b9cff5; color: #1a6dff; }
.page.current { background: #1a6dff; border-color: #1a6dff; color: #fff; }
.page-dot { padding: 6px 2px; color: #9aa8c0; }

.meta-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 12px;
    margin-bottom: 18px;
}

.meta-grid > div {
    background: #fff;
    border: 1px solid #e8eef7;
    border-radius: 12px;
    padding: 12px 14px;
}

.meta-grid span { display: block; font-size: 12px; color: #8b98ab; margin-bottom: 3px; }
.meta-grid strong { font-weight: 600; word-break: break-all; }

.transcript { padding: 6px 18px 18px; }

.t-row { display: flex; margin-top: 12px; }
.t-row.t-user { justify-content: flex-end; }

.t-bubble {
    max-width: 74%;
    padding: 10px 14px;
    border-radius: 12px;
    background: #f6f9ff;
    border: 1px solid #e8eef7;
}

.t-user .t-bubble { background: #eaf2ff; border-color: #d7e6ff; }

.t-meta { font-size: 11px; color: #8b98ab; margin-bottom: 4px; }
.t-content { white-space: pre-wrap; word-break: break-word; }

.alert {
    padding: 12px 16px;
    border-radius: 12px;
    margin-bottom: 18px;
    font-size: 13px;
}

.alert p { margin: 6px 0 0; }
.alert-error { background: #ffefef; border: 1px solid #ffd1d1; color: #a12622; }
.alert-ok { background: #eaf8f0; border: 1px solid #c9eeda; color: #127a48; }
.alert-warn { background: #fff8e6; border: 1px solid #ffe5a8; color: #7d5600; }

.settings-form { padding: 20px 22px 6px; }

.reply-inline { padding: 0 18px 14px; }
.reply-inline textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #d8e0ee;
    border-radius: 10px;
    font-size: 14px;
    font-family: inherit;
    line-height: 1.5;
    resize: vertical;
    outline: none;
    background: #fbfdff;
    color: #1f2937;
}
.reply-inline textarea:focus { border-color: #1a6dff; background: #fff; }

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
}

.form-actions { padding: 8px 0 22px; }

.admin-foot {
    padding: 18px;
    text-align: center;
    font-size: 12px;
    color: #9aa8c0;
}

@media (max-width: 860px) {
    .admin-top-inner { height: auto; padding: 12px 16px; flex-wrap: wrap; gap: 12px; }
    .admin-nav { order: 3; width: 100%; overflow-x: auto; }
    .admin-user { margin-left: auto; }
    .form-row { grid-template-columns: 1fr; }
    .t-bubble { max-width: 88%; }
    .search input { width: 160px; }
}

/* 登录页双栏（账号密码 + 微信扫码） */
.login-card-wide { max-width: 780px; }
.login-cols { display: grid; grid-template-columns: 1fr 1fr; gap: 26px; align-items: start; }
.login-col-title { margin: 0 0 12px; font-size: 14px; }
.login-col + .login-col { border-left: 1px solid #eef2f8; padding-left: 26px; }
.qr-box { text-align: center; }
.qr-img {
    width: 200px; height: 200px; margin: 0 auto 10px;
    display: flex; align-items: center; justify-content: center;
    border: 1px solid #e8eef7; border-radius: 12px; background: #fafcff;
    font-size: 13px; overflow: hidden;
}
.qr-msg { margin: 0 0 8px; font-size: 13px; color: #4b5b73; min-height: 20px; }
@media (max-width: 680px) {
    .login-cols { grid-template-columns: 1fr; gap: 18px; }
    .login-col + .login-col { border-left: 0; padding-left: 0; border-top: 1px solid #eef2f8; padding-top: 18px; }
}

/* 后台二级导航 */
.subnav { background: #fff; border-bottom: 1px solid #e5eaf2; position: sticky; top: 60px; z-index: 9; }
.subnav-inner { max-width: 1200px; margin: 0 auto; padding: 7px 20px; display: flex; gap: 6px; overflow-x: auto; }
.subnav a { white-space: nowrap; padding: 5px 10px; border-radius: 7px; color: #4b5b73; font-size: 13px; }
.subnav a:hover { background: #f1f6ff; text-decoration: none; }
.subnav a.active { background: #eaf2ff; color: #1a6dff; font-weight: 600; }

/* 绑定推送人：滚动吸顶 */
.sticky-bind { position: sticky; top: 60px; z-index: 8; }

/* 设置分组 */
.group-title { margin: 22px 0 10px; font-size: 16px; }
.group-title:first-child { margin-top: 4px; }
.settings-nav { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 6px; }

/* 首页指标 */
.metric-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 18px; }
.metric { background: #fff; border: 1px solid #e8eef7; border-radius: 14px; padding: 16px 18px; box-shadow: 0 2px 10px rgba(20,50,110,.04); }
.metric span { display: block; font-size: 12px; color: #7b8798; }
.metric b { display: block; font-size: 26px; line-height: 1.3; margin-top: 4px; }
.metric a { font-size: 12px; }

@media (max-width: 900px) {
    .metric-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 640px) {
    .admin-top-inner { height: auto; flex-wrap: wrap; gap: 8px; padding: 10px 14px; }
    .admin-nav { overflow-x: auto; flex-wrap: nowrap; width: 100%; }
    .admin-nav a { padding: 7px 10px; font-size: 13px; white-space: nowrap; }
    .admin-main { padding: 14px 12px 32px; }
    .table th, .table td { padding: 10px 12px; }
    .search { width: 100%; }
    .search input { width: 100%; }
    .subnav { top: auto; }
    .sticky-bind { top: 8px; }
}